Technology Partners

Technology that enables structured, continuous transformation

Technology matters when it helps you see how work actually runs and improve it in a controlled, measurable way.

At Breakawai, technology is a means to an end: clarity, better decisions and measurable improvement.

Our approach to technology

We operate across the full Process Intelligence landscape including Process Mining, Task Mining, BPM, analytics, AI and automation.

We design technology architectures based on the level of insight required and the outcomes expected whether process-level transparency, task-level visibility or cross-system performance management.

Our approach is method-driven and technology-agnostic. Technology follows the transformation need, not the other way around.

Microsoft-first, not Microsoft-only

Microsoft provides a scalable and integrated backbone for many of our engagements.

It supports the full transformation cycle — from data preparation and Process Mining to automation, adoption and performance tracking.

Within the Microsoft ecosystem, we typically leverage capabilities for:

Data integration, modelling and governance
Process discovery, analytics and visualisation
AI-supported analysis and insight generation
Automation and low-code solution delivery
Collaboration, adoption and change
Measurement, KPIs and continuous improvement

This keeps insight, execution and measurement connected in one coherent structure.

Where deeper modeling, task-level analysis, or advanced simulation is required, we extend the setup with specialized capabilities aligned to the project context.

AI supports:

AI and Automation applied where they add value

AI and automation are embedded within our Process Intelligence approach.

They are never standalone initiatives but enablers of structured, measurable transformation.

Best-of-breed where depth is required

Some organizations require capabilities beyond what a single platform can offer. In those cases, we complement Microsoft with specialised technologies.

• Advanced BPM modelling and process governance
• Detailed task-level insight
• Simulation and what-if analysis
• Complex process architectures

These capabilities are added selectively, ensuring the overall setup remains coherent and scalable.

Technology as part of end-to-end delivery

Technology supports all our services, from Optimization Projects to Implementation and Team Support.

Regardless of where an engagement starts, we can:

Establish operational visibility
Translate insight into structured improvements
Implement automation where relevant
Build measurement frameworks to track impact over time

Technology supports action.
Action is continuously measured.

Tool-agnostic by design

Our role is not to promote tools, but to make technology work for your organization.

We can:

Work with existing Process Intelligence tools and data platforms
Combine multiple technologies into one consistent way of working
Support transitions towards a more integrated, Microsoft-first setup
Operate within established governance and operating models

This gives organizations flexibility without losing clarity or control.

Technology that enables structured, continuous transformation

Technology matters when it helps you see how work actually runs and improve it in a controlled, measurable way.